Shipping policy
Processing Time
All orders are processed within 2-3 business days. Custom orders are processed within 2-3 weeks. If there are any unexpected delays, I’ll notify you via email.
Shipping Time & Cost
I ship worldwide! Delivery times and costs vary depending on your location:
- USA & Canada: 7-14 business days
- Europe: 5-12 business days
- Australia & Other Countries: 10-21 business days
Free shipping all over the world.
Customs & Import Taxes
Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.
Tracking Information
A tracking number will be provided for all shipments. Please allow 24-48 hours for the tracking information to update.
Lost or Delayed Packages
If your order is significantly delayed or lost, please reach out to me at movchunart.studio@gmail.com, and I’ll do my best to assist you.
Returns & Exchanges
If your order arrives damaged, please contact me within 7 days of delivery with photos, and I’ll work on a solution.
If you have any questions, feel free to contact me! Thank you for your support 💛